HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: javax.naming.NameNotFoundException: Could not find name TouchPoint located on iiop://localhost:1060
	com.realdialog.touchpoint.soap.RDSOAPServlet.init(Unknown Source)
	org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
	org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
	org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
	org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
	java.lang.Thread.run(Thread.java:595)

root cause

javax.naming.NameNotFoundException: Could not find name TouchPoint located on iiop://localhost:1060
	com.livewirelogic.realdialog.dialogpro.protocol.iiop.IIOPConnector.getInstance(Unknown Source)
	com.realdialog.touchpoint.soap.RDSOAPServlet.getTouchPoint(Unknown Source)
	com.realdialog.touchpoint.soap.RDSOAPServlet.init(Unknown Source)
	org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
	org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
	org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
	org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
	java.lang.Thread.run(Thread.java:595)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.20 logs.


Apache Tomcat/6.0.20

--. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at RealDialog.InitializeSession(String TouchPointType, Attribute[] Attributes) in C:\Documents and Settings\gary.brunotte\My Documents\Visual Studio 2008\Projects\AskWP2\RealDialog.cs:line 61 at AskWP2.AgentResponse.CreateNewSession() in C:\Documents and Settings\gary.brunotte\My Documents\Visual Studio 2008\Projects\AskWP2\AgentResponse.aspx.cs:line 119

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