CONFERENCE BREAKOUT SESSION
HIGHLIGHTS JUST RELEASED!

Here are a few highlights that you will find on the conference agenda:

A Full Day of Training

You will have the opportunity to log onto Astute Solutions' applications and, through a blend of hands-on learning and interactive training, equip yourself with the knowledge to implement the techniques and best practices when you get home.

Customer Success Stories

Attend our interactive presentations to hear what other Astute Solutions customers are doing, how they addressed challenges, the results they achieved, and how they create value for their customers and their companies.

New and Improved AnswerCenter

Working in your system on a daily basis has probaby led you to be curious about some of the capabilities you might not be utilizing—or how you could better tackle some of your ongoing challenges. Bring your questions and take advantage of the opportunity to sit down with your account manager, project manager, or our support staff to get answers to your specific questions.

Best Practices

We'll show you how to optimize the performance of your solutions and contact center through a best practices approach.

Industry Roundtables

Join in as your peers discuss industry hot topics and future challenges, goals, and strategies.

General Sessions

Always a favorite, the keynote presentation is sure to inform, entertain, and provide an uplifting perspective. Also, learn what's coming in the future from Astute Solutions, where our CEO, Joe Sanda shares insight into to new and enhanced technologies.

Social Events

At Astute Solutions we believe in working hard and playing hard. And at our conference, we want you to be able to do the same. We're working on a variety of exciting, memorable and engaging events to network with your peers...and to relax and have fun.

Call for Presenters:

Share your knowledge, experience and expertise...

Many of you have faced challenges head-on with outstanding success and have found ways to do so much more with less. We invite you to share your stories, insights, tips, and challenges with your peers.

You can deliver a success story on your own, or consider organizing/participating in a high-energy panel discussion. Your ideas and stories are welcome.

Need an idea? Here's a few that always make great stories...

• A big win you had this year
• Improving key performance indicators at your company through our solutions
• Tips and tricks you have employed to increase the effectiveness of your solutions
• Issues you've faced this year
• Best practices for a successful implementation
• Overcoming challenges in knowledge management
• Managing regulatory issues and changes
• Managing adverse events
• Best practices used to deliver exceptional customer experiences
• Getting more from ePowerCenter and/or RealDialog

If there is a story you would like to share please submit your idea and brief description and we'll contact you to discuss your ideas. If your submission is chosen, we'll make the effort worth your while!