About the Company Astute Solutions was founded in 1995 by Joseph M. Sanda, President and Chief Executive Officer, a successful entrepreneur in the customer care market and experienced software professional. Sanda recognized an opportunity in the consumer relationship management market (CRM) and began to develop a core solution that would help speed response to consumers and improve agent efficiency in the customer service and support (CSS) niche of CRM. Sanda built upon his broad experience in consumer relations and was instrumental in the development of the cutting edge technology brought forward in PowerCenter™, our traditional client-server contact management solution, ReferralCenter™, our browser-based issue referral system, and PowerCenter™ OrderManagement, our integrated ordering system designed to help manage fulfillment.  Through their flexibility and ease-of-use, these solutions revolutionized the customer care marketplace. In 2000, Sanda and his team developed and released a series of six complimentary modules— PowerCenter™ Email, PowerCenter™ FAQ, PowerCenter™ Chat, PowerCenter™ Interaction, PowerCenter™ Business Intelligence, and PowerCenter™ KnowledgeServer.  These new modules expanded the Internet, telephony and reporting capabilities of PowerCenter and brought forth the birth of “The PowerCenter™ Family of Products”.  These capabilities increased the value of solutions and allowed customers to integrate multiple channels of communication, improve service, increase agent productivity and reduce contact center costs. Since inception Astute has been a fast-growing, privately held corporation helping Global 1000 companies and other leaders in their industry attract and retain quality customers through effective customer interaction solutions.  The company and the PowerCenter Family of Products have received numerous achievements and award recognition from the customer care and technology community including: the 2001 Product of the Year Award from Customer Inter@action Solutions Magazine, placement on INC500 and Deloitte and Touche’s Fast 500 and four consecutive Users Choice Awards.