IT Week Magazine Awards Top Ranking to Astute Solutions

ePowerCenter Honored for Technology Innovation, Value and Excellence

COLUMBUS, Ohio, June 5, 2006 - Leading the charge to help consumer-focused businesses differentiate through service excellence, Astute Solutions today announced that it was awarded a ranking on IT Week Magazine's Top 100 Vendors list. Joining its rapidly growing assembly of awards, this honor follows Astute's receipt of the CRM Excellence Award in May 2006.

Compiled by input from editors, IT professionals and independent research, the Top 100 Vendor awards are given out to companies whose products demonstrate quality and excellence in their respective fields making them the best. The winners appear in today's issue of IT Week Magazine in the order they were reviewed as opposed to by ranking.

Astute's ePowerCenter enables consumer-focused businesses within a broad range of vertical markets to deliver high-quality, personalized service. Distinguished by its configurable design and inherent flexibility, ePowerCenter gives high volume contact centers advanced capabilities to optimize operations. Astute's focus on engineering implementation-ready solutions with extensive, multi-channel capabilities (phone, e-mail, white mail and Web-based service interactions) is lauded by Global 1000 end-users. By providing companies with an easy and economical means to capture, report and disseminate actionable data across the organization, ePowerCenter fuels product and service advancements while building consumer loyalty.

"At Astute Solutions, we believe that true innovation reflects a solid understanding of the fundamentals of interacting with consumers," said Astute Solutions' President and CEO, Joseph Sanda. "Enabling high value consumer interactions has always been our chief focus, which is why ePowerCenter is so robust. Having IT Week Magazine reinforce our engineering priorities is especially important to us given its highly technical readership."

"At IT Week, we are very happy to have the opportunity to recognize our winning products for their technology, value and excellence, " said Ken Durham, editor, IT Week Magazine.

About Astute Solutions
Through its award-winning contact center automation, customer relationship management and knowledge management solutions, Astute Solutions enables consumer-focused companies to differentiate through service excellence. Its ePowerCenter™ and RealDialog™ solutions solve day-to-day interaction challenges and enable high quality customer experiences across all touch points. These solutions optimize operations through immediate, actionable feedback, while meeting the complex technical requirements of the enterprise. Astute Solutions’ Global 1000 customers include: McDonald’s, British Airways, Levi Strauss & Co., L’Oreal USA, Scott’s, GlaxoSmithKline, Abbott Labs, and Dunkin’ Brands. For further details, visit www.astutesolutions.com or call (877) 769-3750.

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