Education and training for our customer experience solutions provide an interactive curriculum designed to give your staff the tools they need to offer leading customer service - quickly. Whether it's in the classroom, at your location, or over the internet, our training ensures that your employees have comprehensive knowledge of our Customer Relationship Management (CRM) software capabilities, so they are equipped to create exceptional value for your customers and your company.
Check the classroom training course schedule for upcoming sessions and for registration information.
Our classroom facility—located in Columbus, Ohio—provides an interactive learning environment with hands-on practice sessions, core documentation and a thorough curriculum. Your staff members are empowered with the knowledge needed to increase their productivity and get the most from our customer experience solutions.
No time in the schedule for travel? No problem. Our virtual classroom training leverages the same interactive approach and quality curriculum as our on-site training, but delivers it over the Internet through live conferencing. We teach the essentials, demonstrating our CRM solutions' capabilities and extending application practice modules to reinforce the lessons. These 2-4 hour sessions are convenient, affordable and an excellent way to meet your targeted training needs.
Designed as an add-on to your initial training experience, learn to optimize your technology and investment with this complimentary webinar series. It will arm you with best practices, tips and tricks to make a direct and positive impact on your organization, this webinar series is conducted by our Professional Services team once a month. Tune in from the comfort of your desk and learn new ways to improve your efficiencies, reporting and more.
Your company will maximize value and ROI when your team understands all of the features and functions provided in your solution. We customize training programs to teach the essentials along with techniques to optimize the solution in your environment. Contact your Astute Solutions account manager to learn more.
Empower your employees with the tools to offer a leading customer experiences. Check the classroom training course schedule for upcoming sessions and for registration information.