In the automotive marketplace, it takes more than just great design or low price to succeed. Great service is a continuum that reaffirms satisfaction and builds loyalty. And, in a world full of social media networking and internet review sites, every happy customer is a potential advocate, while every dissatisfied customer is a potential detractor.
At Astute Solutions, our goal is take the concept of the happy customer advocate to the next level – and turn your customers into raving fans. Our Contact Center, Social Media Management and Customer Relationship Management (CRM) solutions offer a clear and proven path to strengthening customer touch points between you and your customer base.
Whether you are a dealer or service center provider, our CRM solutions are designed to empower your contact center agents, sales agents, or customer service representatives:
Our contact center solutions excel at helping manufacturers (like Ford) and service centers (like Midas) meet the complex demands of the automotive industry while benefiting from empowered consumers. Take a closer look at what our CRM solutions have to offer:
View our industry guide for automotive manufacturers to learn more.
Automotive Service Centers:
View our industry guide for automotive service organizations to learn more.