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The Evolution of Relationship Marketing

Uncover how customer service and marketing are working together to build better relationships

Once upon a time, customer service and marketing operated as seperate entities, relying on a siloed approach to building customer relationships and enhancing experiences.  While their paths may have begun on opposite sides of the road, changing consumer expectation have encouraged a collaborative merging, ultimately leading to some innovative new methods of building better relationships.

Explore this infographic to learn about the evolution of Relationship Marketing.

To learn how relationship marketing can help you build a raving group of consumer advocates, please contact us.