Nov 25, 2014

Has Relationship Marketing Evolved?

Where has relationship marketing taken companies over the past few years as technology has continued to evolve?
Nov 17, 2014

Top Social CRM Challenges and How to Overcome Them

With the growing number of social users and the increasing reliance of customers on their social network’s word-of-mouth brand recommendations, now has never been a better time to get your social CRM strategy in order.
Nov 13, 2014

5 Tips for Keeping Insurance Consumers Happy

When insurance company prospects or customers reach out to the contact centre, it’s a valuable opportunity for one-on-one relationship building.
Nov 06, 2014

Applying Technology to Your Growth Plan

According to Gartner, businesses are undergoing a ‘risk-on’ period where they are set to invest in technology; find out their key priorities.