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Blog

Apr 20, 2015

Is Your Brand Missing Out on 80% of Actionable Social Posts?

Today, only 20 percent of actionable social engagement posts are being addressed. Just 20. What does that mean? While consumers are engaging with brands on social media more frequently than ever before, brands are only responding to 20 percent of what they could, while 80 percent is left alone.
Apr 02, 2015

3 Signs You Need to Simplify Your Brand’s Social Media Management

Consumers are more empowered than ever to engage with your brand on social media. Unless your brand can adapt to the higher levels of engagement and consumer expectations, it will become impossible to keep up in the complex social media environment.