Manage Social Media Engagement Anywhere with the Astute Social App [Video]
Customers who contact your brand through social media expect a response within an hour, and 57% expect the same quick response time after-hours and on weekends. Today’s brands must be equipped to handle social media risks and put out fires no matter the time of day. Watch the video above to learn how the Astute Social mobile app gives your social team more freedom while also making sure your brand meets customers’ high expectations for response times.
The app is an add-on feature of Astute Social that allows you to manage social media engagement across multiple platforms on-the-go. Customers’ questions and complaints don’t stop when your office closes for the day, but that’s no reason to be chained to your PC! Enjoy all the same engagement functionality you already love from Astute Social, now on your mobile device.
To learn more, request a demo of Astute Social and the mobile app.