Product Spotlight: November 2016
Word Cloud Enhancements
Check out the enhancements to the word cloud:
- Metrics: Rather than just seeing which words are most frequently used in interactions, users can now see actual counts and percentage of use for each word.
- Sentiment: The word cloud results are displayed with sentiment coding. The image displays red words for negative, green for positive and grey for neutral.
- Exports: Users can now export the word cloud, including the new metrics related to word cloud data, using the Export page. The export can be scheduled or set reoccurring.
These enhancements allow social managers to have deeper understanding of word cloud data and easy access to the distribution of data.