Build Your Customer Engagement Strategy with Astute’s Digital Service Matrix
Build Your Customer Engagement Strategy with Astute’s Digital Service Matrix [On-Demand Webinar]
Where and how do you engage your customers today? How should you engage them in the future? Astute has designed a maturity model, our Digital Service Matrix, to help companies think strategically about where you currently engage your customers, the objectives of those engagements, and what other channels and experiences make sense for your brand.
Join Astute’s Shellie Vornhagen in this 15-min “coffee break” session as she walks you through this maturity model, and come away with deeper insights into engagement strategies embraced by the most forward-thinking companies.