How does your brand measure up in five critical areas of the customer experience? Join the webinar on Thursday, April 27 at 10:00 AM ET to find out.
Today’s consumers care more about the experience you provide than your product or prices. Astute has developed a tool to help you determine how your CX stacks up against your competition in five key areas: channel choice, personalization, self-service, escalation, and voice of customer.
Join us for this free webinar to get an introduction to the comprehensive assessment and learn how to use it to identify your opportunities for improvement.