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Joseph to lead product development at customer experience software firm

Astute Solutions, makers of the world's smartest customer engagement software suite, today announced the addition of Abey Joseph to their executive team. He will serve as Vice President of Development reporting to Chief Technical Officer Alex George.

With more than 20 years of experience in application and web development, Joseph is an energetic and dynamic leader. He joins Astute from Ultimate Software, where he served as Senior Director of Software Engineering for six years. Prior to that, he held senior management roles at BankAtlantic and MiniMed. Joseph also served for three years as Chairman of the Fort Lauderdale Christian School Board.

“Abey is a high-energy, highly focused leader with a long history of solving problems and delivering solutions for software companies,” said Astute CTO Alex George. “As we continue to build SaaS solutions for a larger customer base, and in more places around the globe, Abey will be crucial to continuing the great work our product teams are doing.”

Joseph joined Astute Solutions because he was intrigued by their approach to improving the customer experience for consumer brands all over the world. As he explained, “Astute has a deep history of applying advanced technology to solve CX issues. I’m thrilled to be a part of driving that vision forward.”

Astute Solutions helps some of the world's largest consumer brands drive loyalty throughout the customer journey with their consumer engagement software. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through stiffly structured interfaces. Astute Solutions’ blend of leading edge technologies makes this possible, eliminating friction during every customer interaction. 

This press release originally appeared on BusinessWire.