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Incite

Convert customer data to actionable insights.

An intuitive business intelligence tool for managers and executives — no programming or technical expertise is required. Rapidly surface trends and anomalies, and present data in easy-to-understand dashboards,

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Incite

WHAT MAKES US BETTER

  • Reduce barriers to action

    INCITE makes sharing information across your organization simple and immediate. It empowers you and your constituencies to rapidly identify issues and resolve them.

  • Visualize your data

    The results can be presented in a variety of visual formats, including charts, grids, and tag clouds, with full drilldown capability.

  • Seamless integration

    Since INCITE is preconfigured to work with CRS, there is no additional data integration, migration or mapping.

PRODUCT FEATURES

  • POWERFUL ANALYTICS

    Analyze search results for trends and anomalies, summarizing, pivoting, and ranking results can be summarized, pivoted, and ranked. A variety of statistical functions and data normalization is available.

  • FAST QUERIES

    It all starts with a simple query. Filtering data is easy and results are returned in an instant. Facets guide you through the search process, showing you where to look next.

  • DASHBOARDS

    Organize and present related data by plant, by brand, or other factors. Quickly glance at operational performance measures, and drill down to explore emerging trends and issues.

  • EASY SHARING

    Query results, graphs, and charts can be easily shared via email for non-users or linked directly to other users, and downloaded to include in presentations and other uses.

Learn more about how Incite can power your customer care analytics. Request a Demo