Chatbot Software for Customer Service

Rethink Process has partnered with Astute Solutions to bring you industry-leading chatbot and artificial intelligence technology that will transform how you serve your customers.

What could chatbots do for you? Contact us to learn more.

Why use an award-winning chatbot to serve your customers?

Deliver always-on, conversational service

Your customers value convenient, conversational interactions. Chatbots driven by narrow AI allow you to deliver what customers need no matter the time of day – and adopt new service channels without increasing headcount.

Meet customers where they are

Customers are never far from a mobile device. Our chatbot provides an effortless experience on your website, mobile app, and popular messaging apps like Facebook Messenger, WeChat, and Kik, maximizing adoption and improving brand loyalty.

Solve problems with AI

AI's not just for science fiction anymore! Astute uses narrow AI to automate repetitive service tasks, such as looking up shipping information, product details and FAQs, instructions for opening an account, or any number of customer requests to provide better experiences.

Astute Bot named Gold Stevie® Award Winner in 2017 American Business Awards for Best New Software Product