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By Industry
Airline
Improving Traveler Engagement
Automotive
Building Connected Experiences
CPG
Managing Compliance & Customer Insight
Financial
Meeting Omni-Channel Expectations
Hospitality
Optimizing the Guest Journey
Restaurant
Addressing Shifts in Consumer Preferences
Retail
Unifying Customer Experiences
By Role
Consumer Relations
Protecting Your Brand
Customer Service
Balancing People and Processes
CX & Digital Transformation
Changing the Culture
Marketing
Prioritizing the Customer Experience
Social Media
Creating Value from Chaos
Web, Mobile &
E-Commerce
Evolving Your Digital Strategy
By Channel
Email
Automating for Success
Mobile
Delivering Answers On-The-Go
Phone
Empowering Call Center Agents
Social Media
Embracing Social Customer Care
Web
Providing a Smarter Experience
Products
ePowerCenter™
Consumer Engagement CRM
Astute Social™
Social Media Management
Astute Knowledge™
Digital Self-Service
Astute SOS™
One-Click Escalation
Astute Bot™
Conversational Concierge
Astute Verbatim™
CRM Data QA
Services
Resources
Blog
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