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Are you meeting your customers' high expectations for self-service? Find out – join us for a webinar on Thursday, July 27 at 1:00 PM ET.

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Webinars

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Product Quality: Avoiding and Managing Crisis Situations

The key to avoiding a crisis is identifying an issue before it becomes a trend. They key to managing a crisis is understanding your inbound contacts, and informing your agents on how to interact with these customers. Astute can help you be prepared with threshold notifications, frequency reports, and more. Complete the form to watch the on-demand webinar.