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Corporate executives attribute about 25% of their total market value just to their brand reputations. Wisely, 88% of them are focusing specifically on risks to that reputation as a key business challenge. Warren Buffett famously said,
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Jun 12, 2017

5 Unbreakable Rules of Brand Reputation Management

Corporate executives attribute about 25% of their total market value just to their brand reputations. Wisely, 88% of them are focusing specifically on risks to that reputation as a key business challenge. Warren Buffett famously said, "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Act now to protect your brand reputation by following these five rules.
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In order to maximize your voice of the customer data you need to marry this information with other structured and un-structured data.  This combined view gives new views into customer sentiments and behaviors.  Many organizations struggle to analyze this information successfully because of the ineffective, manual processes required to do so.  Automating the process allows you to find and act on the needle in the unstructured data haystack.
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Dec 9, 2014

Leverage Voice of the Customer Insights as a Strategic Business Asset

In order to maximize your voice of the customer data you need to marry this information with other structured and un-structured data. This combined view gives new views into customer sentiments and behaviors. Many organizations struggle to analyze this information successfully because of the ineffective, manual processes required to do so. Automating the process allows you to find and act on the needle in the unstructured data haystack.
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